Resume

Judy M. Blomquist

36 Villager Road
Chester, NH 03036
judy [dot] blomquist [at] gmail [dot] com
603.860.2213

SUMMARY

Human Resource Generalist and Manager with 15 years of experience in small to large local and regional companies, with multi-site, US and international locations. Hands-on talent in developing, implementing and performing HR functions of compensation, payroll, time and attendance, benefits, HRIS systems, workers comp, recruiting, training, performance management, 360 coaching, diversity, benefits, and federal and state compliance. Professional Services administrator for 7 years managing IT and software consultants. Collaborative communicator with clients, partners, employees, leadership and international teams. Hands-on HR knowledge in engineering, manufacturing, software, retail operations, sales, banking, professional services and field service operations. French and Spanish language skills.

PROFESSIONAL ACCOMPLISHMENTS

CONTINENTAL BIOMASS INDUSTRIES, Newton, NH 2011
Human Resources Generalist
Managed HR functions for 90 employee private manufacturer of wood recycling equipment for biomass fuel production.

• Completed weekly payroll and benefit functions for salaried and hourly, multi-shift workforce using Paychex Preview, HRO, and TLO systems.
• Partnered with multiple benefit providers to administer health, dental, life, workers comp, unemployment, disability, 401k, pre-employment testing, safety programs and DOT certifications.
• Ensured compliance to state and federal employment regulations for OSHA, FMLA, ADA, EEO, DOL; investigated issues, maintained reports.
• Managed recruitment, interviews, new hire paperwork and orientation; assisted in employee relations counseling, investigations and exit interviews.

THE BONTON STORES, INC. Concord, NH; York, PA 2010-2011
Human Resources Manager and Sales Manager
Leadership team member responsible for 80 employees in $7M department store (180 stores in 23 states). Managed employee relations, recruiting, compensation, payroll, benefits, training, orientation, performance management, coaching, workers compensation, safety and liability, and compliance.

• Scheduled and budgeted workforce to ensure “Customer First” sales model for ultimate service and sales objectives. Assessed sales projections; managed payroll, time + attendance, benefits, employee programs; used 8 software and HRIS applications.
• Key carrier and Manager on Duty responsible for 2 Mall stores; and daily retail, financial, security and operational functions. Partnered with Regional HR Manager on key initiatives for local implementation.

RIGHT MANAGEMENT, div. of MANPOWER, Highpoint, NC, Philadelphia, PA (contract) 2009-2010
Career Management Consultant
Trained in Right’s career transition program; provided consulting to diverse candidates displaced from all industries and job levels in the US, coaching candidates to utilize employer benefit and successfully attain desired employment.

• Communicated with 70 candidates in various stages of job loss, personal assessment and career goal strategies with program durations from a month to a year, after layoff from Fortune 500 companies.
• Coached candidates in effective self marketing, targeted resume and correspondence development, creative research and networking, and successful interviewing and offer negotiation.
• Assessed requirements and recommended specific approaches using Right's webinars, elearning modules, focused forums and specialty coaches for candidate development and career attainment.

RAYTHEON – INTEGRATED DEFENSE SYSTEMS, Tewksbury, MA (reorg) 2008
Talent Acquisition Manager
Directed Talent Acquisition processes and implemented best practices to ensure consistency, efficiency, and effectiveness, while complying with OFCCP, federal and company standards. Led team of 16 recruiters managing 700 active job requisitions for IDS businesses hiring professional, college, non-exempt, and represented staff.

• Identified gaps and executed strategies to identify, attract, and hire candidates to complement the current team of 13,000 employees. Provided expertise on technical recruiting, diversity, current financial climate, and competitive market outside of the defense industry; resulted in revamp of engineering job descriptions, revision of relocation program, and more flexible technical job requirements.
• Analyzed recruiting metrics to drive performance improvement and make cost-effective business decisions. Partnered with other HR, TA and business partners to design and implement results-driven hiring strategies that met business goals and objectives. Reorganized team for enhanced service.
• Implemented an enhanced employee incentive referral program, resulting in 80% increase in website activity. Expanded national job fair selections by 50%, successfully meeting new technical and diverse hiring needs.
• Developed and implemented $125K multimedia advertising campaign. Utilized targeted email blasts, banners, diversity postings, print media, conferences, and event sponsorship. Resulted increased job applications.
• Led Diversity Team to develop new partner program with employee groups, leaders and external organizations, increasing immediate and long term diversity hiring of key science and engineering professionals.

CHORDIANT SOFTWARE, INC., Bedford, NH, Cupertino, CA (reorg) 2006 – 2007
Manager - Professional Services and Resources
Hired for new position in 450 person financial software firm to manage professional services group of 150 diverse software engineering consultants designing and implementing CRM solutions. Managed resource deployment to banking, insurance and telecom client projects in US, Canada, India and Europe. Primary company contact for professional services recruiting, operations, processes, compliance issues.

• Developed new relationships with global resource partners and contractors, negotiated rates and contracts, facilitated visa processing, and ensured successful engagement with program managers, integrators and clients.
• Reported current and projected utilization and demand, team capacity analysis and talent pipeline. Utilized creative solutions deploying bench staff using reduced rates, trial periods, cross-training and internal projects.
• Implemented Open Air software for accurate staffing forecasts; managed project/revenue bookings; monitored SOX, billable hours and revenue projections; approved resource time, vacations and client expenses; and developed specialized reports for senior management, clients and vendors.

THE HOME DEPOT, INC., North Hampton, NH 2003 – 2006
Store Human Resources Manager
Human Resources manager of employee relations, recruiting and hiring, compensation, training, orientation, performance management, coaching, workers compensation, disability, OFCCP compliance and AAP reporting.

• Implemented programs on compliance, wage management, safety, training, orientation and performance management. Led HR Review process, 360 review and employee survey.
• Reduced turnover to 45% and effective wage by 10%; increased store’s training, knowledge and performance metrics resulting in regional top 10 rating. Thorough understanding of retail store and corporate retail operations.
• Participated in selecting and mentoring HR Managers and Store Managers as a certified 360 coach in the district. Managed 3 direct reports involved in training delivery, orientation programs, and scheduling store workforce.
• Selected for training leader of 9-store district; implemented successful training delivery program enhancements that were then adopted by HD corporate for new US regional program model.

SPIKE BROADBAND SYSTEMS, INC., Nashua, NH (closed) 2000 – 2002
Human Resources Staffing Manager
Created strategic staffing function for VP of HR that made Spike (230 staff in US, Europe, Latin America) a leader in wireless broadband/antennae industry and partner to Siemens in Germany. With 1% sector unemployment, hired 130 engineers, executives, technical and manufacturing employees in 18 months.

• Led team to review, select, and implement HRIS and application tracking systems; developed metrics for tracking.
• Trained teams of managers in roles and responsibilities of newly implemented performance management plan.
• Developed international hiring and business practices portfolio with country data for legal and investment regulations, enterprise and subsidiary rules, and restrictions for employment and benefits.
• Assisted with job/compensation leveling for integration of Engineering acquisition in Richmond, VA.
• Counseled management during 2 Reductions In Force, ensured key skill retention and legal compliance were met.

M&I EASTPOINT TECHNOLOGY, Bedford, NH, Milwaukee, WI (position eliminated) 1997 – 2000
Human Resources Manager
Reported to subsidiary president and corporate HR leader, providing HR management, recruiting and integration expertise for start-up international software engineering and sales firm acquired by Milwaukee's Marshall &Ilsley Bank.

• Provided corporate leaders with gap assessments of local HR, international sales and software operations; enhanced results by delivering specialized training, creating new positions, restructuring departments, creating budgets and developing Eastpoint team partnerships with corporate team.
• Managed domestic and international hiring, immigration, salary/payroll administration, benefits, performance evaluations, RIFs, wellness, team enrichment and community involvement (United Way leader).
• Managed development, creation of goals and implementation of corporate MBO incentive program for NH staff.

PWC COOPERS & LYBRAND, Manchester, NH (location closed) 1990-1995
Professional Services Manager

• Managed recruiting, talent pipeline, hiring and assignment of 80 software consultants at Fortune 100 clients in insurance, utility, manufacturing, software, defense and high tech industries in Maine, NH and Mass.
• Developed new relationships with contractors, negotiated rates, facilitated visa processing, and managed bench.
• Managed resume databases, developed proprietary skills inventory system, managed advertising, used first internet based recruiting tools.
• Compiled weekly payroll, client billings, month end closing, and quarterly/annual revenue forecasts and results.

EDUCATION

Bridgewater State College, Bridgewater, MA BA, French and Spanish Languages
New England School of Banking at Williams College, Williamstown, MA 1984: Commercial Banking Certification

• Member NHLabornet, NHHRConnect, Boston Recruiters Group, Linked In HR groups.
• Attend local SHRM chapter HR training and information meetings; 2011 attended State of NH Dept of Labor annual programs, Granite State HR Conference, ADA/FMLA/GINA seminar, Social Media issues, NH legal updates, Strategic Planning.
• American Society for Training and Development, Train the Trainer Certification program; Six Sigma, Continued PHR level education in Workforce Development, Employment Law, Compliance, Benefits, Compensation, HRIS applications, Negotiation, Strategic Planning, Networking.
• MS Office Suite, HRIS products, Paychex, ADP, SAP, Peoplesoft, Abra, OpenAir, Webhire, Kenexa, HireRight.